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How Technology Enhances The Customer Service Experience

A friend of mine is having her house remodeled and has told me how frustrating the process has been. The contractor is very talented and the work produced seems of good quality, but the path of getting to that point has been rocky to say the least. The designer only works with pen and paper…

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6 Things You Should Do When You Get Your New Phone!

So, you’ve just opened the box to your brand new smartphone – or maybe it’s your 5th. These devices have long moved past being phones and are now your mobile office. They’re a computer, phone, and camera all in one. So what do you do with it now? Here are some ideas to get you…

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Why Customer Experience?

Every time I see that I cringe because I know this is all too common.   Our industry has developed a poor reputation over the years for being controlling, inflexible and clueless about the needs of the business.  IT has, for so many years, brought technology to the employee and has had a difficult time as…

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How to Create a Business Disaster Recovery Plan in 4 Simple Steps

Loss of data is a common problem for businesses. Fortunately, it’s a problem that can easily be avoided with the correct preparation. While devastating amounts of data can be lost during catastrophes like hurricanes, terrorist attacks, fires and floods, it doesn’t take such large events to cause a business to lose important data. It can…

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The Intersection of Cloud and Mobility: Who Can Manage It?

We are less than 3 days away from the second annual Midwest Mobile Summit in Fargo, ND. As a leader in cloud platform development sponsoring a mobile device conference, NorthStar firmly believes that the cloud and mobile are not two things, but one. The cloud was built to support mobility and without the cloud, mobile…

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Earth Day Is A Great Time To Recycle Your PC

Earth Day is an excellent time to recycle old technology.  We have become accustomed to electronic obsolescence and we look forward to the latest and greatest innovations in hardware and software.  However, with today’s innovations come tomorrow’s old technology.  What do you do with that old laptop or desktop computer that no longer cuts it?…

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How Small Businesses Can Protect Their Information

Did you know that nearly 80% of small businesses close their doors within 2 years after a data loss or security breach?   According to the Identity Theft Resource Center (itrc), the number of breaches has increased 30% in 2013 from 2012.  So, what can a small business owner do to prevent this from happening to their…

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NorthStar named to MSPMentor’s top 501 and top100 Small Business MSP’s for second straight year!

2Nine Lives Media Names NorthStar Technology Group, Inc. to the MSPmentor 501 Global Edition     NorthStar Technology Group, Inc. has surfaced on Nine Lives Media’s seventh-annual MSPmentor 501 Global Edition, distinguished list and report identifying the world’s top 501 managed service providers (MSPs). This year’s report includes: MSPmentor 501 Global Edition MSPmentor 100 Small…

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NorthStar Named to MSP Mentor’s top 100 Small Business Managed Service Providers

February 19, 2013: NorthStar Technology Group, Inc. has landed on Nine Lives Media’s MSPmentor 100 Small Business Edition (http://www.mspmentor.net/top100), a new list that honors the world’s top managed service providers (MSPs) that have 20 or fewer employees. The MSPmentor 100 Small Business Edition is part of the larger MSPmentor 501 research report (http://www.mspmentor.net/top501). The comprehensive report covers:  …

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Zig Ziglar: 10 Quotes That Can Change Your Life

Zig Ziglar died today at age 86. A World War II veteran, Zig Ziglar became the top sales person in several organizations before striking out on his own as a motivational speaker and trainer. With a Southern charm and lessons grounded in Christianity, Ziglar wrote over two dozen books and amassed a following of millions…

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