Posts Tagged:NorthStarWise

Why Customer Experience?

Every time I see that I cringe because I know this is all too common.   Our industry has developed a poor reputation over the years for being controlling, inflexible and clueless about the needs of the business.  IT has, for so many years, brought technology to the employee and has had a difficult time as…

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How Small Businesses Can Protect Their Information

Did you know that nearly 80% of small businesses close their doors within 2 years after a data loss or security breach?   According to the Identity Theft Resource Center (itrc), the number of breaches has increased 30% in 2013 from 2012.  So, what can a small business owner do to prevent this from happening to their…

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